Billing/Payments

What Payment Methods are accepted?
iGrowit accepts Visa, Mastercard, Discover, and American Express credit or debit cards, Credit Wallet funds, Credit Vouchers, and iPayout or NXPay funds.
Thu, 19 Nov, 2015 at 4:35 PM
What is the iGrowit cancellation and refund policy?
iGrowit members can cancel their account at any time, there are no contracts.  iGrowit Network offers it's Members a 30-day, 100% money-back guarantee. ...
Sat, 21 Nov, 2015 at 2:28 PM
How can I update my payment method?
You can update your payment method at any time through your back office. Simply follow these steps: - Go to the Summary page in the Money tab - Find the ...
Wed, 20 May, 2015 at 9:14 PM
What is a Credit Voucher used for? How do I get one? How do I use one?
Credit Vouchers can be utilized when free Members want to upgrade to a paying Member, or when an existing Member needs to make their monthly payment. Cre...
Sat, 21 Nov, 2015 at 2:31 PM
I want to pay for one of my personals, but I do not have enough funds in my Credit Wallet to purchase a Credit Voucher. What can I do?
Members can purchase vouchers directly from their credit card or iPayout account (see other Solution for instructions on how to purchase a voucher). Once th...
Sat, 21 Nov, 2015 at 2:32 PM
I want to use my credit card to pay for multiple accounts. How can I do this?
Our system has multiple fraud protections in place. Because of this it will not allow a credit card number to be on file on more than one account. To pay fo...
Fri, 20 Nov, 2015 at 10:50 AM
Why do I have to submit my SSN/EIN when I sign up for the eWallet? What if I don't have a SSN/EIN?
iGrowit gathers this information in order to stay compliant with US Federal Tax laws, and is required to submit a 1099 to every person/entity residing in th...
Sat, 21 Nov, 2015 at 2:33 PM
How do I cancel my account?
Only the account owner has authority to cancel their account. To cancel an account, please submit your request to our Support Department via support ticket ...
Wed, 20 May, 2015 at 9:31 PM
I need to add, change, or remove Credit Card information on my account. What should I do?
 Start by accessing the credit card page by going to the "My Account" option using the arrow next to your name in the upper right corner of the ba...
Sat, 21 Nov, 2015 at 2:36 PM
Where can I find the history for my payments?
You can find your monthly payment history in your back office. Simply go to the Money tab, then click the My Subscription page.
Fri, 20 Nov, 2015 at 10:54 AM